Welcome to Frankie Loves! By accessing or purchasing from our website, you agree to the following terms and conditions. Please read them carefully.

1. General Information

This website is owned and operated by Frankie Loves. Throughout the site, the terms “we,” “us,” and “our” refer to Frankie Loves. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Use.

2. Online Store Terms

• You must be at least 18 years old, or have permission from a parent/guardian, to make a purchase.
  
• You agree to provide accurate and complete information when placing an order.
  
• We reserve the right to refuse service to anyone, for any reason, at any time.
  

3. Products and Orders

• All descriptions, images, and pricing of products are subject to change without notice.
  
• We do our best to display colours and details accurately, but cannot guarantee your screen will show them perfectly.
  
• Placing an order is an offer to purchase, which we may accept or decline.
  

4. Payments and Security

• Payments are processed securely via our payment partners (e.g., Shopify Payments, Square, or PayPal).
  
• We do not store your full payment details.
  

5. Shipping and Returns

• Please refer to our [Shipping Policy] and [Returns Policy] for full details.
  
• Delivery times may vary and are not guaranteed.
  
• If a product is out of stock after you’ve placed an order, we’ll contact you promptly with options.
  

6. Intellectual Property

All content on this website—including text, images, logos, and designs—belongs to Frankie Loves or is licensed for our use. You may not copy, reproduce, or use our content without permission.

7. Limitation of Liability

• We are not responsible for any damages or losses related to the use of our products or website, except as required by law.
  
• Always supervise your pet when using our products. Frankie Loves is not liable for injuries caused by misuse.
  

8. Privacy

Your privacy is important to us. Please review our [Privacy Policy] to understand how we handle your information.

9. Changes to Terms

We may update these Terms of Use at any time. Updates will be posted on this page, and continued use of the site means you accept the changes.

10. Contact

If you have questions about these Terms, please contact us at:

📧 hello@frankieloves.world