At Frankie Loves, we respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your details when you visit our website or purchase our products.

1. Information We Collect

We may collect the following types of information when you use our site:

• Personal details such as your name, email address, phone number, and shipping/billing address when you place an order.
  
• Payment information (processed securely by our payment partners; we do not store full credit card details).
  
• Usage information like your IP address, browser type, and how you interact with our website (via cookies and analytics).
  

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
  
• Communicate with you about your purchase, updates, and promotions (if you’ve opted in).
  
• Improve our website, products, and customer experience.
  
• Meet legal, tax, and accounting obligations.
  

3. Sharing Your Information

We do not sell or rent your information. We may share your details only with:

• Trusted service providers (such as payment processors, shipping carriers, and IT support) who need it to provide services to you.
  
• Legal authorities, if required by law.
  

4. Cookies and Analytics

We use cookies and third-party analytics tools (such as Google Analytics or Shopify’s built-in analytics) to understand how our website is used and to improve your experience. You can disable cookies in your browser at any time.

5. Marketing Communications

If you subscribe to our mailing list, we’ll occasionally send updates, offers, and news. You can unsubscribe anytime by clicking the link in our emails.

6. Data Security

We take reasonable steps to protect your information, using secure servers, encryption, and access controls. However, no method of online transmission is 100% secure.

7. Your Rights

You have the right to:

• Access the personal information we hold about you.
  
• Request corrections or updates.
  
• Ask us to delete your information, unless we’re required to keep it for legal or business reasons.
  

To exercise these rights, please contact us at hello@frankieloves.world

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please reach out at:

📧 hello@frankieloves.world